# SMTP Auth extension not supported by server

**URL:** <https://forum.radsystems.io/t/smtp-auth-extension-not-supported-by-server/969>\
**Category:** PyRad Vue\
**Created:** [July 6, 2022, 6:43am UTC](https://forum.radsystems.io/t/smtp-auth-extension-not-supported-by-server/969 "2022-07-06T06:43:21Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![chase](https://forum.radsystems.io/letter_avatar_proxy/v4/letter/c/76d3ee/32.png) [@chase](https://forum.radsystems.io/u/chase)\
**Post date:** [July 6, 2022, 6:43am UTC](https://forum.radsystems.io/t/smtp-auth-extension-not-supported-by-server/969/1 "2022-07-06T06:43:21Z")

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I already filled in all of the SMTP server in the mail setting but when using it I got this error.

![290156276_622460665472471_8342859555378937797_n](https://forum.radsystems.io/uploads/default/original/1X/5d9d5d583ecfbf48310cbb0b9c97b4bc90d64b26.png)

I use the outlook smtp  
SMTP Host server: [smtp-mail.outlook.com](http://smtp-mail.outlook.com)  
SMTP Server port: 587

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**Author:** ![willvin](https://forum.radsystems.io/user_avatar/forum.radsystems.io/willvin/32/7_2.png) [@willvin](https://forum.radsystems.io/u/willvin)\
**Post date:** [July 6, 2022, 1:32pm UTC](https://forum.radsystems.io/t/smtp-auth-extension-not-supported-by-server/969/2 "2022-07-06T13:32:46Z")

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I tried this on a new Pyrad project and it is working as it should. This is an issue with the mail server you are using. If you want to properly configure your project email, you can find the mail config in **{project root}\python-flask-api\app\config.py** on lines **42** to **49**.  
 ![image](https://forum.radsystems.io/uploads/default/original/1X/a48e973e1b55abb74638e435f6397006f41a7f89.png)

You can also read more here [python - SMTP AUTH extension not supported by server - Stack Overflow](https://stackoverflow.com/questions/37224073/smtp-auth-extension-not-supported-by-server)

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<div class="post-metadata">

**Author:** ![chase](https://forum.radsystems.io/letter_avatar_proxy/v4/letter/c/76d3ee/32.png) [@chase](https://forum.radsystems.io/u/chase)\
**Post date:** [July 7, 2022, 3:14am UTC](https://forum.radsystems.io/t/smtp-auth-extension-not-supported-by-server/969/3 "2022-07-07T03:14:33Z")

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My rad version is 6.0.8 and already trying to make a new project.

Still not working in my case, the Gmail smtp but didn’t work as well.  
 ![Screenshot 2022-07-07 100934](https://forum.radsystems.io/uploads/default/original/1X/4b3ef72400ea9e2361007b0c2089d84883e3adb7.png)

Is there anyway to ignore the auth?

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<div class="post-metadata">

**Author:** ![willvin](https://forum.radsystems.io/user_avatar/forum.radsystems.io/willvin/32/7_2.png) [@willvin](https://forum.radsystems.io/u/willvin)\
**Post date:** [July 7, 2022, 10:45am UTC](https://forum.radsystems.io/t/smtp-auth-extension-not-supported-by-server/969/4 "2022-07-07T10:45:18Z")

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The flask\_mail module reads the configurations from the app, which is responsible for reading the **config.py** file. From file **\_\_ init \_\_.py** you can see how radsystems included the config and initialized the mail module. From what I have seen in the project, there is no code to ignore auth. From what I know, Google lets you generate an app password that you can use in mailing, but it does not accept your account password for **SMTP**. I can only point you to important files in your project, then you can do research on how to make it work.

**{project root}\python-flask-api\app\_\_ init \_\_.py** line **22** → where mail module is initialized.  
**{project root}\python-flask-api\app\helpers\util.py** line **247** → where radsystems mail function is defined.  
**{project root}\python-flask-api\venv\Lib\site-packages\flask\_mail.py** → where the flask mail module reside.  
The Flask Mail Docs [flask-mail — Flask-Mail 0.9.1 documentation (pythonhosted.org)](https://pythonhosted.org/Flask-Mail/)

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<div class="post-metadata">

**Author:** ![chase](https://forum.radsystems.io/letter_avatar_proxy/v4/letter/c/76d3ee/32.png) [@chase](https://forum.radsystems.io/u/chase)\
**Post date:** [July 9, 2022, 5:47am UTC](https://forum.radsystems.io/t/smtp-auth-extension-not-supported-by-server/969/5 "2022-07-09T05:47:31Z")

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Its now work.  
I just change  
MAIL\_USE\_TLS = True  
and enable POP in the outlook setting.